FAQs

Fees and Payment

Fees are determined by length of sessions and payment is due at the time of service. All session fees are discussed during your phone consultation and communicated prior to any scheduled appointments.

We accept cash or credit card (Visa, Mastercard, Amex, or FSA/HSA cards).

Insurance

We do not take insurance but encourage you to reach out to your insurance provider to see if they offer full or partial reimbursement for benefits outside-of-network. If so, we can provide you with a superbill to submit to your insurance provider for reimbursement.

We accept FSA/HSA cards to pay for services.

Policies

48 hours prior to your session, we send both an email and text notification allowing you to make adjustments to your appointment. We require a 24-hour changed or cancellation notification. Notifications outside of that window result in a full-session charge, except in the case of emergencies.

We are not able to complete paperwork related to ESA or FMLA, but are happy to make referrals for your needs.

Virtual Therapy

We provide telehealth therapy for all Arizona-based clients as an occasional option for consistent in-person clients only. Virtual therapy requires that you have a private and safe space. If you have any questions, please ask during your initial phone consultation.

Good Faith Estimate

Effective January 1, 2022 under Section 2799B-6 of the Public Health Service Act, a ruling went into effect called the No Surprises Act to provide you with a Good Faith Estimate detailing out-of-network care. Prior to your first session, we will provide your fee for service and work collaboratively with you in developing a treatment plan and ongoing costs of care. If you have any questions or concerns, please feel free to ask during your phone consultation.